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Outsourcing Control

1. Outsourcing Governance Services

 

  • Process control and optimization
  • Contract management
  • Service level measurement
  • Service Quality and Security management
  • Outsourcing benchmarking
  • Survey and statistics

 

2. Technology Services

 

  • Key Perception Indicators
  • NimBUS End-to-End measurement
  • Business and operational dashboards
  • SLA Reporting
  • IT performance follow-up (optional)