Artificial intelligence,
a revolution for businesses

Artificial intelligence (AI) has transformed our world at lightning speed, revolutionizing various sectors, including business.   

In the current economic climate, companies are looking for innovative ways to gain a competitive edge, and AI has become a valuable ally in this quest. Yet many companies are still struggling to harness the full business value that AI can bring to their organization.  

Some AI Key Figures

AI adoption has more than doubled over the past five years, according to a December 2022 study by McKinsey. 


According to McKinsey, on average, companies today use around four different AI capabilities.  


According to the PwC report, companies are investing massively in AI. Global spending in this area is expected to reach $110 billion by 2024, showing a 20% increase on the previous year.  


Why and how do companies use artificial intelligence ?

Deploying artificial intelligence (AI) in a company can bring a multitude of concrete, measurable benefits.   


Improved operational efficiency:

AI can automate repetitive and time-consuming tasks, freeing up employees’ time to focus on more strategic and creative tasks. This can significantly increase operational efficiency, reducing costs and speeding up processes.


Data-driven decision-making:

AI systems can analyze large amounts of data in real time to identify trends and patterns. This enables companies to make decisions based on accurate data rather than guesswork, which can dramatically improve the effectiveness of business strategies.

Personalizing the customer experience:

By using AI to analyze customer data, companies can offer customized, personalized experiences. Product recommendations based on customers’ previous purchasing preferences are one example. This can increase customer loyalty and sales.


Enhanced customer service:

AI-powered chatbots and virtual assistants can offer 24/7 customer support. They can instantly answer frequently asked questions, solve common problems and direct customers to the appropriate resources. This can dramatically improve customer satisfaction.

Supply chain optimization:

AI can predict product demand, optimize inventory levels and identify inefficiencies in the supply chain. This can reduce costs, minimize waste and improve customer satisfaction by ensuring consistent product availability.

Detect fraud and reduce risk:

AI systems can analyze financial transactions in real time to detect fraud patterns. They can also analyze risks in various areas of the business, enabling the company to take preventive measures.

Development of innovative products and services:

AI can be used to analyze market trends and customer feedback to identify unmet market needs. This can help companies design innovative new products and services that precisely meet these needs.

Some examples of successful projects

PathAI and AI-assisted medical diagnosis  

This company uses AI to help doctors diagnose cancer by analyzing medical images. These AI systems are capable of spotting anomalies with remarkable accuracy, helping doctors to make informed decisions.  


IBM Watson and supply chain optimization.   

IBM Watson has implemented an artificial intelligence system to predict product demand, optimizing stock levels and reducing supply chain management costs.  

AI and ERPs

Artificial intelligence integrated into ERP systems, such as those from SAP.  

By injecting artificial intelligence into applications in a scalable and responsible way, companies can drive their business faster and smarter. 

As an SAP partner, AGENTIL invests in and follows developments in artificial intelligence to enable companies to harness the power of reliable AI and Machine Learning to meet the challenges of their business and sector.   


With SAP, you can choose SAP Business AI and integrate it into your key processes, connecting Finance, Supply Chain, Purchasing, Sales & Marketing, Human Resources and IT.   


Choosing an ERP with artificial intelligence will enable you to automate and optimize your complex business processes. Stay ahead of your competitors with predictive, data-driven practices. Finally, optimize your profits with AI-optimized forecasts.  

Artificial intelligence has clearly found its place in the business world. The figures speak for themselves, showing that massive corporate investment in AI is paying off. By adopting these technologies intelligently, companies can improve productivity, optimize operations and deliver exceptional customer experiences. It’s essential that companies continue to explore the vast possibilities offered by AI, not only for their own growth, but also to shape the future of work on a global scale.